Terms and Conditions

Last updated: 27.10.2024

Welcome to DevJets (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website, services, and any agreements entered into with DevJets. By using our website and services, you agree to these terms. If you do not agree, you must refrain from using our services.

1. Definitions

For these Terms and Conditions:

• “Client” refers to the company or individual engaging DevJets for services.
• “Service” refers to the Employer of Record (EOR), Agent of Record (AOR), recruitment, and migration services provided by DevJets.
• “Employee” refers to the individual employed under the EOR services provided by DevJets to the Client.

2. Use of Services

By engaging with our services, you agree to comply with the following terms:

• You will provide accurate and complete information necessary for the provision of services.
• You will not use our services for unlawful purposes or in violation of any local, national, or international law.
• You will comply with all local labor laws, tax obligations, and employment standards.
• You will not engage in any fraudulent activity or misrepresent any information to DevJets.

3. Scope of Services

DevJets offers the following services, which may vary based on the service package selected (Basic, Standard, Premium):

• Employer of Record (EOR) Services: Includes employee onboarding, payroll management, benefits administration, and tax compliance on behalf of the Client.
• Agent of Record (AOR) Services: Includes the management of independent contractors, ensuring compliance with local regulations.
• Recruitment and Migration Services: Includes sourcing talent, processing work permits, and facilitating employee migration for onsite positions.

4. 30-Day Recruitment Guarantee

DevJets offers a 30-day guarantee for recruitment services under our EOR and AOR models. If the Client is unsatisfied with the candidate provided, or if the candidate leaves within 30 days of employment, DevJets will replace the candidate free of charge. The Client will not incur any additional fees for this replacement within the 30-day period. Additionally, if the Client chooses to convert from the EOR model to DevJets’ Direct Hire onsite model, the Client will receive a 30% discount on the direct hire service fee.

5. Client Workflow and Approvals

For services under the EOR and AOR models, the Client is responsible for managing the employee's daily workflow. Additionally, DevJets will involve the Client in the approval process for employee vacations, sick leave, and other relevant requests. The Client must respond to these requests within the stipulated timelines agreed upon during onboarding.

DevJets will invoice the Client for payroll approvals monthly. The Client is required to provide payroll approvals within two weeks of receiving the request. Timely approvals are essential to ensure proper payroll processing and payment.

If the agreement between DevJets and the Client includes performance reviews, DevJets will request a performance review for each individual employee every three months. The Client must complete and submit the performance reviews within the designated period. Any performance-related bonuses or changes in compensation resulting from these reviews will be included in the subsequent payroll invoice after approval by the Client.

Exception for Dedicated Teams: For Dedicated Team services, DevJets will manage the employee's daily workflow while collaborating with the Client for performance monitoring.

6. Payments and Fees

The Client agrees to the following payment terms:

• DevJets will provide a clear, detailed invoice for each service rendered between DevJets and the Client for all affected employees. This invoice will include service fees based on the selected plan, plus employee salaries, applicable deductions, and any other relevant charges.
• Payments for services will be made on a monthly basis, as outlined in the service agreement. Each invoice will detail the services provided for that month, including all fees and charges for employees under the EOR and AOR models.
• For hourly-based contractors, the invoice will be calculated based on the agreed hourly rate for the employee, along with service fees and applicable taxes. The Client will receive a detailed breakdown of hours worked and the corresponding charges.
• Invoices must be paid within 30 days of receipt unless otherwise agreed in writing.
• Late payments may incur interest at the rate of 1% per month from the due date until payment is made in full.
• Any additional services or changes requested by the Client that fall outside of the agreed scope of services will be subject to additional charges.

7. Client Responsibilities

The Client is responsible for the following:

• Providing all necessary information and documentation required for the provision of services.
• Ensuring the accuracy of the data provided, including employee information and payroll details.
• Complying with all applicable labor laws and tax regulations in the Client’s jurisdiction.
• Handling any employee disputes, disciplinary actions, or performance management issues, unless otherwise agreed in writing.

8. Termination and Cancellation

Either party may terminate the service agreement under the following conditions:

• In the first 30 days of the agreement, DevJets guarantees a free-of-charge replacement for any candidate, as previously agreed.
• After the first 30 days, the following termination conditions will apply:
• For EOR services under Egyptian labor law, the employee contract includes a 2-month termination period. The Client can terminate the EOR service agreement with DevJets by providing a 2-month termination notice.
• For AOR services, the Contractor Agreement can be terminated with a 1-month notice period by either party.
• In the event of a material breach of the agreement by either party, if such breach is not remedied within 30 days of notice, the non-breaching party may terminate the agreement.
• DevJets reserves the right to terminate services immediately if the Client engages in illegal activities or violates these terms.

9. Non-Solicitation and Non-Hiring of Employees

The Client agrees that during the term of this agreement and for 12 months after the termination of the service agreement, the Client will not directly or indirectly solicit, hire, or engage any employee or contractor of DevJets who has been involved in the provision of services under this agreement, without the prior written consent of DevJets.

This includes any attempt to bypass DevJets by offering employment or contracts directly to the affected employees or contractors under an EOR or AOR agreement with DevJets.

If the Client breaches this clause, DevJets reserves the right to claim compensation equivalent to the service fees that would have been payable for that employee or contractor for the remaining term of the agreement, or a minimum of 12 months of service fees, whichever is greater.

10. Limitation of Liability

To the extent permitted by law, DevJets will not be liable for any indirect, incidental, or consequential damages arising from:

• Delays in the provision of services.
• Failure to comply with legal or tax obligations, where such failure is a result of inaccurate information provided by the Client.
• Loss of profits, revenue, or data.

Our total liability to the Client for any claims arising out of or in connection with our services is limited to the amount of fees paid by the Client to DevJets in the 12 months prior to the claim.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information exchanged during the agreement. This obligation will remain in effect even after the termination of the agreement.

12. Data Protection and GDPR Compliance

DevJets is fully compliant with the General Data Protection Regulation (GDPR). We ensure the protection of all personal data processed as part of our services. Both DevJets and the Client agree to comply with all applicable data protection laws. Please refer to our Privacy Policy for more details on how we handle personal data.

The Client reserves the right to request the deletion of personal data after the termination of the contract following GDPR regulations. DevJets will process such requests within 6 months of contract termination, ensuring that the non-solicitation clause (Section 9) is respected during this period.

13. Governing Law

These Terms and Conditions are governed by the laws of Germany and applicable EU regulations. Any disputes arising from this agreement, including employment-related matters, will be resolved in the courts of Germany.

14. Changes to These Terms

DevJets reserves the right to modify these Terms and Conditions at any time. If changes are made, we will notify you by updating the date at the top of this document and, where appropriate, provide additional notice (such as email notification or notice on our website).

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• DevJets
• Address: EU/EG
• Email: terms@devjets.io
• Phone: +4928393802